The last post I put together a table but wasn’t completely satisfied with it. Here’s version two, with a couple minor changes:
| Beginner | Intermediate | Advanced |
| Self Development | Employee Development | Cultural Cultivation (Team development) |
| Communication | Empathetic Understanding | Conflict Resolution |
| Continuous Improvement | Root Cause Analysis | Alignment |
| Personal Productivity | Project Management | Strategy |
As I looked at this table, I asked myself “What is each row for?” I came up with this:
- Growing
- Getting along with other people
- Improving old stuff
- Doing new stuff
That made it clear to me that Strategy should go with “Doing new stuff,” not “Improving old stuff” as the final piece. That left a gap in “Improving old stuff” and I added back in a skill I had removed from previous versions — Root cause analysis.
My thinking in removing it was that we should already be teaching that in continuous improvement. But the more I thought about it, the more I realized that was too much for one subject. Continuous improvement is, in my mind, kaizen, and it centers around learning the PDCA cycle.
PDCA is a lot to cover, so adding something else there didn’t make sense which means we should break out the other key piece — root cause analysis — into its own subject.
Alignment is still somewhat of an awkward fit, but it is involved with creating a target condition, so I think it’ll work.
I feel pretty good about this table and these subjects. They would then be taught in this order:
- For everyone
- Self Development
- Communication
- Continuous Improvement
- Personal Productivity
- For potential leaders
- Empathetic Understanding
- Root Cause analysis
- Project Management
- Employee Development
- For first time leaders
- Conflict Resolution
- Cultural Cultivation
- Alignment
- Strategy
I feel like that is a progression that makes sense. You could tweak a couple things (Conflict resolution could go earlier in the program, for example), but overall I’m pretty pleased.
If your employee offered a employee and leadership training course, and the list above was the syllabus, how would you react?